Cancellation Policy

At Sawwaisa Jewellery, we understand that circumstances may arise that require you to cancel an order. Our Cancellation Policy outlines the conditions under which you can cancel your order and the process to follow.

Order Cancellation Conditions

• Before Shipment: You can cancel your order without any penalty if it has not yet been shipped. Please contact us as soon as possible to ensure the cancellation process.
• After Shipment: If your order has already been shipped, it cannot be canceled. In this case, you may return the item according to our Returns and Exchanges Policy once you receive it.

How to Cancel an Order

1. Contact Us: To cancel your order, please contact us immediately at support@sawwaisajewellery.com or +91 97148 52654. Provide your order number and reason for cancellation.
2. Confirmation: We will confirm the status of your order and notify you if it can be canceled. If the order has not been shipped, we will process the cancellation and issue a refund.

Refund Process

• If your cancellation is approved, we will process your refund within 7 business days. Refunds will be issued to the original payment method.